A national recruitment agency supplying temporary and contract workers to companies across the UK faced growing concerns over clients who were slow to pay invoices. Because wages must be paid weekly—long before clients settle their invoices—the agency carried significant cash-flow risk.
When a mid-sized client began missing agreed payment dates, the agency needed clarity on whether this was simple administrative delay or a sign of deeper financial trouble.
Conducted a full financial and compliance check on the client, including CCJs, accounts, director records, and credit indicators.
Activated ongoing monitoring to receive instant alerts for changes in risk or filings.
Reviewed the updated credit-limit guidance and identified that the client’s safe exposure level had dropped significantly.
Within days, AlertFlag triggered an alert showing a newly filed CCJ and a negative shift in the client’s credit position. The recruitment agency immediately moved them from 30-day terms to a strict weekly prepayment model.
This quick action protected the agency from exposure of more than £50,000 in unpaid wages and safeguarded cash flow during a crucial growth period.
The agency has since built AlertFlag into its standard onboarding and credit-control framework for all new and existing clients, reducing late-payment risk across its entire customer base.
